At Fabricsl™, we respect your privacy and are committed to protecting the information you share with us when visiting our website, placing an order, or contacting our support team.

Information We Collect

We may collect basic information needed to operate our store, including your name, email address, shipping address, phone number if provided, order details, and customer service messages.

We may also collect website usage information such as device type, browser type, IP address, pages viewed, traffic source, and general shopping activity on our website.

How We Use Information

We use your information to process orders, arrange shipping, provide order updates, answer customer questions, improve our website, review store performance, prevent misuse, and send email updates if you choose to subscribe.

We do not sell your personal information.

Cookies and Website Tools

Our website may use cookies and similar tools to keep the site working properly, remember browsing preferences, understand visitor activity, and improve the shopping experience.

You can manage or disable cookies through your browser settings. Some website features may not work properly without cookies.

Analytics and Advertising

We may work with trusted service partners to help us understand website traffic, measure store performance, improve product pages, and make advertising more relevant.

These partners may collect limited technical information, such as device data, browsing activity, and traffic source details. We do not allow partners to use customer information for unrelated purposes.

Email Updates

If you join our email list, we may send occasional updates about new products, textile care tips, store news, or seasonal information.

You can unsubscribe at any time by using the link in our emails or by contacting us directly. Order-related emails may still be sent when needed.

Information Sharing

We only share information when necessary to operate our store, such as with website service providers, shipping partners, customer support tools, analytics services, security services, or legal authorities when required.

Data Security

We use reasonable measures to help protect customer information. However, no online system can be guaranteed completely secure, so customers should keep their order and account details private.

Data Retention

We keep information only as long as needed for order processing, customer support, business records, legal compliance, and dispute handling.

Your Choices

Depending on your location, you may request access, correction, or deletion of certain personal information. You may also unsubscribe from marketing emails or adjust cookie settings through your browser.

Children’s Privacy

Our website is intended for general shopping audiences and is not directed to children. We do not knowingly collect personal information from children.

Third-Party Links

Our website may include links to third-party services or websites. We are not responsible for their privacy practices, content, or security.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

Contact Us

For privacy questions or customer information requests, please contact us:

Email: service@fabricsl.com
Support Hours: Monday–Friday, 9:00 AM–5:00 PM Pacific Time