We want customers to review their purchases with confidence. If an item is not suitable, eligible return requests may be submitted within 14 days after delivery.

Return Eligibility

To be considered for return review, the item should:

• Be unused, unwashed, and unaltered
• Remain in its original condition
• Include original packaging when available
• Be accompanied by order-related information that helps us identify the purchase

Items that show signs of use, damage caused after delivery, or conditions that prevent resale may not qualify for return acceptance.

How to Request a Return

Please contact service@fabricsl.com with:

• Your order reference
• The item you wish to return
• A brief explanation of the request
• Photos if the item arrived damaged, incorrect, or defective

Our support team will review the request and provide instructions when the return is eligible.

Damaged or Incorrect Items

If an item arrives damaged, incomplete, or different from what was ordered, contact us as soon as reasonably possible after delivery. Supporting photos may be required so we can verify the issue and determine the appropriate resolution.

Review and Resolution

After a returned item is received and inspected, we will confirm whether it meets the return conditions. If approved, the return outcome will be processed according to the applicable resolution communicated by support.

Return Shipping

Return shipping responsibility may vary depending on the reason for the return. If the item is confirmed to have arrived damaged, defective, or incorrect, we will review the matter accordingly. For non-defect return requests, return-related shipping arrangements may remain the customer’s responsibility unless otherwise stated by support.